Appliance Repair and
HVAC Dispatch
Center
Unlock business success with our call center services! Elevate your conversion rates, effortlessly handle customer payments, respond promptly to emails, ensure swift and reliable answers to incoming calls, and meticulously follow up on your online job form requests. Experience the difference with our premier appliance repair call center – where growth meets excellence!
+1 (858) 588‑3547HVAC & Appliance repair Owners!
- Calls answered 7 days 365 from 3am - 9pm PST
- Increase in conversion rate
- Native English
- Fixed cost
- Unlimited minutes
- Pay as you go (no contract)
- Lost jobs
- Training staff
- Missed calls
- Wasting marketing dollar
- Poor convertions
Say goodbye to missed call worries!
Our Dispatch Center ensures your business is always ready, never losing a client again!
Bookings and notifications
We provide real-time notifications for jobs as soon as a booking enters the system. We answer calls from early morning to late evening, including weekends and holidays, scheduling jobs for the same day or the next working day, taking into account your technicians' availability.
Online Interaction and Communication
We stay connected with your customers who've submitted requests via your website's contact form or through text messages and handle emails forwarded by you. Additionally, we notify your business about customer inquiries: Estimated Time of Arrival (ETA), parts requests, ensuring you're always in the know. We also promptly offer technical support for your business through real-time online chats via a dedicated customer service manager.
Dissatisfaction Management
We take customer dissatisfaction seriously. Our experienced dispatchers handle calls with utmost attention and patience. We promptly inform you if a customer wishes to speak with a manager or owner and provide all necessary information about the order and issue.
Initial Call Handling
We efficiently handle all initial and incoming calls from your customers. We notify the business about technician arrival time inquiries, address customer complaints, inform about requests to speak with a manager/owner, and manage recalls. All calls are recorded and provided upon reques.
We'll take care of all the incoming calls, so your internal dispatchers can focus on more productive tasks like communicating with existing and potential customers, managing orders, working with technicians, tracking payments, and handling disputes.
Your technicians stay organized with our three-hour booking windows (e.g., from 12 to 3), giving your technician sample time for job completion.
You won't have to build routes and babysit your technicians anymore. For optimal efficiency, we offer ZIP code zoning for your technicians.
Your technicians are automatically notified about upcoming jobs through SMS messages.
No need to pay for expensive order management systems, SPARK is free for our clients. SPARK allows you to seamlessly manage technician schedules. It has everything your appliance repair company needs: features for adding, rescheduling, and canceling jobs, prompt notifications, the ability to generate analytics based on various parameters, and a unique zoning feature.
Technician schedule management is simplified. The system automates the allocation of technicians based on the types of skills and their importance to the company. You don't need to create routes; it's done automatically by assigning technicians to specific territories via Zip Codes.
Track your conversion using SPARK tools for measuring the effectiveness of advertising channels. All calls are recorded and provided upon request.
Choose your monthly plan
Choose Your Plan and Ignite Your Business Growth Today!
| Tariff Name | Srartup | Basic | Standard | City plus | Plan B |
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| Multiple Agglomerations |  |
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| Zoning | |
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| Scheduling Technicians | |
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| Access to SPARK CRM | |
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| Unlibmited Processing of Incoming Calls, Emails | |
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| Number of Technicians | 1 | 2-5 | 6-15 | |
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| Answering Calls 365/3AM-9PM PST | |
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800$per month |
1000$per month |
1500$per month |
1500$for the main agglomeration +500$for each additional |
50%of the plan |
Startup |
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800$ / month |
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Scheduling Technicians |
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Access to SPARK CRM |
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Unlibmited Processing of Incoming Calls, Emails |
| 1 | Number of Technicians |
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Answering Calls 365/3AM-9PM PST |
Basic |
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1000$ / month |
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Zoning |
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Scheduling Technicians |
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Access to SPARK CRM |
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Unlibmited Processing of Incoming Calls, Emails |
| 2-5 | Number of Technicians |
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Answering Calls 365/3AM-9PM PST |
Standard |
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|---|---|
1500$ / month |
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Zoning |
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Scheduling Technicians |
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Access to SPARK CRM |
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Unlibmited Processing of Incoming Calls, Emails |
| 6-15 | Number of Technicians |
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Answering Calls 365/3AM-9PM PST |
City plus |
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|---|---|
1500$ for the main agglomeration+500$ for each additional agglomeration |
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Multiple Agglomerations |
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Zoning |
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Scheduling Technicians |
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Access to SPARK CRM |
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Unlibmited Processing of Incoming Calls, Emails |
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Number of Technicians |
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Answering Calls 365/3AM-9PM PST |
Plan B |
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50% of the plan per month |
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Multiple Agglomerations |
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Zoning |
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Scheduling Technicians |
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Access to SPARK CRM |
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Unlibmited Processing of Incoming Calls, Emails |
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Number of Technicians |
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Answering Calls 365/3AM-9PM PST |
Fixed monthly plans
Easy to integrate.
All your telephone numbers are kept
Unlimited calls and text messages
Free access to a unique CRM system
Our skilled dispatchers work 7 days a week, 365 days a year, from 3 am to 9 pm PST, covering all time zones across the USA
Native English dispatchers with 5 to 3 years of experience in servicing requests for major residential and commercial HVAC and Appliance Repair
Getting started with us is as easy as 1,2,3
Provide the service area Zip codes
Provide the technicians' schedule
Forward calls to your unique number that we assign to you
Referral program
Get $150 off your plan
If you are currently a client of ours and happen to know other business owners
in the HVAC & Appliance Repair industry who could benefit from our dispatch services, we
encourage you to refer them to us.
By referring them and successfully getting
them to sign up for our services, you will receive 150$ credits for your plan once they
have completed their initial 4 weeks of service with us.
- Provide us with the contact information of the business owner you wish to refer, allowing us to assist them with their phone calls
- Ensure that they remain with our service for a minimum of 4 weeks
- Enjoy your reward! Receive $150 USD worth of Local Igniter credit
Trusted
We help these companies grow and take leading positions in the industry!
